IT Operations

Take control of service quality, ICT efficiency & costs, in a complex environment

SYNTAX software and consulting services enable enterprises and organizations to assure and enhance the performance, availability and efficiency of IT Operations & Service Level delivery.

In the digital economy, speed, innovation and quality have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can.

Whether your organization is in one of the sectors facing the most intense digital competition -insurance, banking, telecommunications, transportation & retail – or in a more traditional industry or public organization, how rapidly and successfully you embrace a service-driven digital transformation strategy will likely have a profound effect on your organization’s long-term viability and growth. 

operations is

performance

Service Management

With an approach that embraces teams, not tickets. With solutions based on automation, machine-learning and analytic insights to drive better productivity and informed decision-making across all IT processes, from incident management to release management. Empower and energize your modern workplace…

Align IT resources with business service demands and Improve Customer Experience

Align IT resources with business service demands and Improve customer satisfaction with better performance across your infrastructure…

View the Power of Artificial Intelligence into IT Operations

Provide real-time monitoring of power distribution and use across your data centers, enabling you to measure, trend, alert and take action. Visualize and manage space and capacity, so that for better planning and optimization of the data center operations…

Automation

Drive Business Innovation And Agility With An Automation Center of Excellence. We help our customers to create an automation first culture, improve the enablement and rate of adoption of automation, foster an ecosystem of actions, add-ons, and templates, minimize the risk to critical digital infrastructure, evolve automation to be autonomous and more intelligent, and to give you the freedom of choice for your tools…